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Privacy Policy

We have created this privacy policy, updated on January 1, 2013, to inform you of the information gathering and dissemination practices for this Web site, www.sportszoneelite.com. We want to demonstrate our commitment to your privacy. and let you know what choices are available to you regarding collection, use and distribution of the information; and The kind of security procedures that are in place to protect against the loss, misuse or alteration of information under Sportszoneelite.com and Sports Zone Control

Security

When you place orders or access your account information, know that Sports Zone Elite uses a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.

Ordering from www.sportszoneelite.com.

We track customer traffic patterns and site usage, and collect the domain name of e-mail addresses of visitors to our site and aggregate (not personally identifiable) information on what pages visitors access. We use this information to monitor the use of the site and to improve its performance and usefulness. We also collect information you volunteer, such as survey responses, comments, purchasing and billing information, and your requests.

When you order from Sports Zone Elite, we need to know your name, e-mail address, mailing address, billing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status.

We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new services, and special offers we think you'll find valuable.

Using Cookies

"Cookies" are removable files stored on your computer's hard drive by your browser. We use cookies to enhance your shopping and browsing experience. The text in a cookie, by itself, only tells us that you have visited our site before. It does not store any personal information such as your name, e-mail address, street address, or phone number. Cookies are also used to maintain your shopping basket. All data contained in the shopping basked is kept on our server and not in the cookie your machine is assigned. If your computer has certain types of Virus Protection software, you may be prompted to accept cookies from www.sportszoneelite.com. It is safe to do so.

Our Third Party Relationships

We have established several relationships with third parties vendors to best serve our customers.

Credit Card Processing:

We use PNC Merchant Services to process credit card orders. We supply them with data for credit card authorization and fraud detection only and they are restricted from using the data for any other purposes.

Web Site Evaluation: From time to time, we may engage certain third parties to observe, track and report on the behavior of the users of this Web Site in order to evaluate the performance and features of this Web Site. These third parties will only have access to information to the extent necessary and will be required to not use any personal information for any other purpose.
Marketing and Promotions: From time to time, we may engage certain third parties to assist in the dissemination of marketing and promotional offers (i.e., e-mails) to those customers who have agreed to receive such offers. These third parties will only have access to information to the extent necessary and will be required to not use any personal information for any other purpose.
Additional Third Party Relationships: From time to time, we may engage other third parties to assist in providing marketing, order processing, fulfillment and shipping services. These third parties will only have access to information to the extent necessary and will be required to not use any personal information for any purpose other than providing such services.
Additionally, from time to time, we may share non-personal, non-individual statistical information with our marketing partners, advertisers or other third parties for research purposes. That is, we will not tell our marketing partners that you purchased a specific product, but we may tell them how many customers purchased that product.

Opening an account at Sports Zone Elite

We require your name, billing address, shipping address, email address, and telephone number to open an account for you. We may also ask some additional optional questions to help us better serve you. Except as provided in this privacy policy, this account data is never shared with anyone in any way without your consent. (However, we will cooperate fully should a situation arise where we are required by law or requested by a law enforcement agency to provide information about a customer.)

Correcting or Updating Account Information

You may update or change information related to your account by updating your profile, accessible via the home page once you are logged in, or by sending an email to online customer support@sportszoneelite.com

Receiving Promotions/Opt-Out

From time to time, we may contact you about sales, special offers and/or new site features if you agreed to be included in our email lists when you created an account with us. To customize the type of information you want to receive from us, you may sign on and select the specific information you wish to receive. To cancel receipt of our free emails, you can un-click the "I would like to receive emails about special promotions" box associated with your account. You can also respond to any promotional email we send you, placing "REMOVE" in your subject line to discontinue email service. You can also send an email to online customer support@sportszoneelite.com or call us 800-871-5691 and inform us that you want to unsubscribe to our email lists.

Your Consent

By using our website, you consent to the collection and use of this information. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Contact Us Form

You can use the contact us form to communicate with us on a variety of topics. The only required data is your name and email address or phone number. Except as provided in this privacy policy, this data is not shared with anyone in any way

We welcome your questions and feedback on this policy. For privacy-related issues, please contact us at:

Sports Zone Elite

The Sports Zone Elite

5851 Ammendale Road

Beltsville, MD 20705

800-871-5691